Shou Sugi Ban House is committed to providing outstanding service, offering full ADA-compliance for our guests convenience.
ACCESSIBILITY ASSISTANCE
Should you have difficulty using or accessing any section of our website, please contact us immediately at guestservices@ssbhouse.com.
Aside from working with you to ensure you are provided with the information and assistance you need, we’re committed to ensuring that each feature on our property is accessible for your stay.
GOAL OF ACCESSIBILITY FOR ALL
It is our goal to ensure that we are providing a seamless experience for everyone, on our website and at our property. We aim to ensure that everyone is able to access all areas of our website and property.
TAKING ACTION & ONGOING EFFORTS
Shou Sugi Ban House is working diligently to audit and update our site to ensure accessibility. If you are having any difficulty accessing or using any section of our website, please contact us immediately at guestservices@ssbhouse.com.
FEEDBACK
Please contact us at guestservices@ssbhouse.com if you have any feedback or suggestions on how we can improve the accessibility of our website.
ACCESSIBILITY FEATURES AT SHOU SUGI BAN HOUSE
Accessible guest studio featuring a roll-in shower, an accessible soaking tub with lowered features and grab bars, as well as grab bars next to the toilet; Accessible ramps to the entrance and access to all public areas; Chair lift available at the pool and jacuzzi; Accessible sauna and steam room at Shou Sugi Ban Spa.
Accessible rooms can be booked online, by phone at (631) 500-9049, or by emailing guestservices@ssbhouse.com.